Refunds for events are available if notice is given by email or telephone up to three business days (72 hours) prior. For cancellations less than three business days (72 hours) prior to the event, a credit for attendance at another event is given. Cancellations within one business day or less will not receive any refund or credit, however you may substitute someone to come in your place. In the case of exceptional circumstances an event credit will be considered.